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Ralph Bach of Nexus Investigations was unfortunately not present to receive his award due to other commitments at the time of the Awards Dinner. He was nominated by Chris Loane of Vendor Management Australia who accepted the award on his behalf.

Ralph was involved in a complex Insurance Investigation which required the coordinated efforts of a Forensic Locksmith; a Mechanical and BMW data specialist; an Accident Reconstructionist with “Infotainment” data retrieval and analysis skills; a Factual Investigator, and a dedicated Police Officer, who later brought the matter to a successful conclusion in the Courts.

Throughout the conduct of this Investigation, Ralph Back from Nexus Investigations carried out a very through factual investigation. Ralph liaised with the forensic examiners and assisted them with information and clarification around the claim circumstances and the information and answers provided by the Insured and family members about the claim; the vehicle and its use; the location and existence of keys; the use of the vehicle and the date and time and manner in which it had allegedly been stolen and other related issues.

The manner in which Ralph carried out his inquiries and conducted his interviews in a thorough and professional manner, was a significant contributor to the success of this Investigation process.